How to use the support site

  1. top
  2. How to use the support site
  3. Service registration / email setting method

Service registration / email setting method

The registered services are listed on the top of the Maintenance / Outages notice service, and you can quickly access the support page of each service and check the posting status of maintenance / failure information.
To set the delivery of maintenance / failure information mail, you must first register the service with My Support.
Click here for the registration procedure for the Maintenance / Outages notice service
* The captured image may differ from the actual one.

table of contents

Register the service in the Maintenance / Outages notice service

Registration is done from the support page of each service.

[１] Service addition
Click the Add Service button from "Individual Customer Service" or "Corporate Customer Service" of the Maintenance / Outages notice service.
[２] Service selection
Click the service name.
[３] Service registration
Scroll down the service and click "Register".
(If you have not logged in, you need to log in)
[４] Registration item selection
Select a registration item and click "Confirm"
[５] Confirmation of registration details
Check the contents and click "Register"
[６] Registration confirmation
Registered in the Maintenance / Outages notice service

Register the delivery email address

[１] Email address registration
Click "New Registration".
[２] Enter required information
Specify your email address and delivery date and time, then click Next.
[３] Temporary registration
Check the contents and click "Temporary registration".

This completes the temporary registration.
[４] Main registration
A "Notice of Temporary Registration of maintenance / Failure Information Email Delivery Address" email will be sent to the registered email address.
Within 30 minutes, click on the URL in the body.
* If 30 minutes have passed, please try again from new registration.

Registration is complete.

Delete the service from the Maintenance / Outages notice service

Deletion is performed from the Maintenance / Outages notice service top.

[１] Service deletion
Click Remove for the service you want to remove.
[２] Service deletion confirmation
Click the delete confirmation button to delete the service.

This completes the deletion.

Return to the previous page